Refund & Return Policy

1. Returns

We accept returns within 14 days of delivery, provided that the item is unused, in its original condition, and returned in the original packaging.

To request a return, please contact our support team before sending the item back.

2. Non-Returnable Items

Certain items may not be eligible for return, including:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Items showing signs of wear, use, or damage not caused in transit

3. Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. If you need an exchange, please contact us with your order number and a brief explanation of the issue.

4. Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

5. Late or Missing Refunds

If you haven’t received your refund yet, please first check your bank account again, then contact your credit card company or payment provider. Processing times can vary depending on the institution.

6. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless otherwise required.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can assist you as quickly as possible.

8. How to Start a Return

To request a return or refund, contact our support team with:

• Your order number
• Your full name
• A short description of the issue
• Photos if the item is damaged or incorrect

9. Contact Information

For return and refund requests, please contact us at: